Privacy policy.

Who handles your data

Millionth Mile Marketing is responsible for the personal information described in this policy. Headcount is the product brand.

For privacy requests, customer care or a complaint, email support@ecomagents.ai.

Your business data stays on your computer

Headcount's agents run on your own computer, inside the AI app you choose, with your own API keys and account connections. Your store, ad, analytics and customer data, your Company Brain and your growth ledger stay on your computer and with the providers you connect. They do not pass through our servers, and we do not see your prompts or the agents' outputs.

The AI app and the services you connect (for example Anthropic, OpenAI, Meta, Google or your store platform) process that data under their own terms. The exceptions are what you choose to send us: a Company Brain form, a service brief, a support message, or what you show us on a call.

What we collect

Information you provide

• Your name, email address and WhatsApp or mobile number.
• Your GSTIN and business name, if you add them for GST.
• Your order, selected products, payment reference and transaction status.
• Your "Send me tips and offers" choice, with when you made it and the wording you saw.
• Company Brain form answers and service briefs you send us.
• Messages, files and other details you send when you ask for support.

Information collected when you use the site

• Device, browser, IP address, request, security and diagnostic data. Your IP address is used in hashed form to limit repeated requests.
• How many times each of your files was downloaded.
• Ad campaign tags on the link you arrived from (UTM tags and Meta campaign, ad set and ad ids), saved with your order. With advertising measurement on, also the Meta click id and the Meta browser cookies (_fbp, _fbc).
• Your checkout details and form answers, saved in your own browser so you do not have to type them again. You can remove form answers from your device at the end of the Company Brain form.

We do not store your full card, UPI or bank account details. Payment information is entered and processed through Cashfree.

Advertising measurement

Headcount pages and the dashboard use the Meta Pixel, and our server uses the Meta Conversions API, to measure which ads lead to visits, checkouts and purchases. The events are page views, product and pricing views, checkout starts, add-ons added, payment starts and confirmed purchases, with the products and the amount paid.

For a purchase or a checkout, Meta receives your email address, phone number, name and a customer reference in hashed form (scrambled with SHA-256 so the text itself is not sent), plus the country, your IP address and browser details, and the Meta browser identifiers. IP address and browser details are kept with your order for up to 8 days for this purpose, then removed. Sign-in links, passwords, payment details and your business data are never sent.

It is on by default in India and most countries, and off by default in the European Economic Area, the UK and Switzerland. A Global Privacy Control signal from your browser always turns it off. You can change it for this browser here:

How we use your information

• To create and verify your order, process payment status and deliver the files you purchased.
• To deliver the services you bought, such as your Company Brain, ad creatives, a custom agent or an install call.
• To provide support (by email, and on WhatsApp for Crew Pro and Done With You buyers) and repair delivery problems.
• To prevent fraud, protect the site and keep records required for legal, accounting and transaction purposes.
• To send setup tips and offers only when you have separately chosen them.

Order and delivery processing is necessary to provide the product you requested. Marketing emails remain optional. Security, fraud prevention and record keeping support our legitimate business and legal obligations.

Who processes information for us

These providers process data for the services they supply and may also apply their own privacy terms. We do not sell your personal information.

Emails we send

Order emails go to every buyer. Your access link, setup emails for your first 14 days, and emails about a service you bought or a form we need from you. They carry no offers. Want fewer setup emails? Reply "no setup emails".

Tips and offers only with your yes. They go only to buyers who ticked "Send me tips and offers" at checkout. The box is never ticked for you. They come from hello@ecomagents.ai, at most 2 a week, and never in the first 3 days after a purchase. Every one has a one-click unsubscribe link, which works at once, with no login and no reason needed. Your order emails, downloads and support stay the same.

Unfinished checkout. If you start a checkout and do not pay, we send one email about it. We send more reminders only if you ticked the box.

Your consent is for Headcount only. We do not use a choice you made for any other product. To change your choice at any time, use the unsubscribe link or write to support@ecomagents.ai.

Retention and security

Order, payment and delivery records are kept for the period needed to complete the transaction, meet legal and accounting duties, resolve disputes and protect against fraud. Support records, forms and briefs are kept while a request or service is active and for a reasonable period afterward. Marketing records are kept until you unsubscribe or the information is no longer needed.

We use access controls, secure service providers and operational safeguards suited to the information we handle. No online service can promise absolute security. Please do not send passwords, private API keys or payment credentials in a support message or form.

Your choices and rights

You can ask us to confirm whether we hold your personal information, correct inaccurate details, request deletion where retention is not legally required, change your marketing email choice or raise a concern about how your information is handled.

To help protect your account, we may ask you to verify the email address, order ID or payment reference connected to your request.